How much does a project cost?
It depends on the scope (number of materials, pages, renders, deadlines). Tell me about your project and budget via the form and I’ll send you a detailed quote, free and with no obligation.
How long does it take?
A visual identity usually takes a few weeks, a website or a series of visuals a little less, depending on how quickly you send feedback. The schedule is set out in the quote and assumes you provide your content on time.
What do I receive at the end?
Ready-to-use files, for print and web (PDF, PNG, SVG, JPG, depending on the project). Source files are provided only if included in the quote.
Do the creations belong to me?
Once the balance is paid, you hold the usage rights set out in the quote: for a logo or visual identity, worldwide and for the full legal term of protection; for other creations, 5 renewable years. I retain my copyright, and any proposals not selected remain mine.
Can I request changes?
Yes: three rounds of feedback are included per deliverable. Additional requests are quoted before any work is done.
Do you work with individuals?
My services are aimed mainly at businesses, associations and freelancers. For a personal project, write to me and we’ll work out suitable terms together.
Do you also handle printing or hosting?
I prepare files for the printer and design websites, but printing, hosting, the domain name and any licences are separate costs, agreed with you before anything is ordered.
Do you offer monthly support?
Yes, for social media, website updates or regular content creation: a fixed monthly price, content defined in advance, a 3-month commitment and then cancellable with one month’s notice.
How does payment work?
A 40% deposit is requested at order, and the balance is due within 15 days of the final invoice, by bank transfer. Final files are delivered after full payment. Late-payment penalties and the fixed €40 recovery fee are detailed in the terms and conditions of sale.
Do you charge VAT?
No: I benefit from the VAT exemption for small businesses (franchise en base), so prices are net and quotes and invoices carry the mention “VAT not applicable, art. 293 B of the French General Tax Code”. If my turnover ever exceeds the exemption thresholds, VAT will apply as provided by law and you will be informed on the quote or invoice.
What appears on your quotes and invoices?
My name followed by “EI” (sole proprietor), the trading name SB.agency, my address, my SIREN number, the date and number of the document, the description and price of the services, the VAT mention, payment terms and due date, late-payment penalties and the €40 recovery fee. Invoices are kept for 10 years, as required by law.
Do you issue electronic invoices?
E-invoicing is being phased in in France: since 1 September 2026 every business must be able to receive electronic invoices, and micro-entrepreneurs will have to issue them from 1 September 2027, through a platform approved by the tax authority. Until then my invoices are sent as PDF, and I will follow the legal timetable. To make invoicing easier, please give me with the quote your company name, SIREN number, billing address (and delivery address if different) and, where relevant, your purchase-order number.
What is the payment deadline?
If nothing is specified, French law sets 30 days after receipt of the invoice. The parties may agree a longer period, capped at 60 days from the invoice date (or 45 days end of month). At SB.agency the balance is due within 15 days, as stated in the quote.
Can I sign a non-disclosure agreement?
Yes. My terms already include a confidentiality commitment on the information you entrust to me, and I can sign a non-disclosure agreement (NDA) before you share sensitive material.
Can my project appear in your portfolio?
Unless you object in writing, I may show the finished project in my portfolio as a reference, without any confidential information. You can object at any time for the future, or ask me for a dedicated written authorisation.
What happens if I cancel or stop the project?
Completed stages and time spent are billed pro rata to progress; the deposit paid is deducted from the amounts due; if it exceeds the value of the work done, the surplus is retained as a fixed cancellation fee. Details are in article 11 of the terms and conditions of sale.
Who is responsible for the texts, logos and images I provide?
You warrant that you hold the rights to the materials you give me (texts, logos, photographs, fonts, data). Images, fonts or resources bought under licence for the project remain subject to their own licence, the terms of which you receive.
Is the name or logo you create legally protected?
Creating a name, logo or slogan is neither a guarantee of availability nor a trademark filing. It is up to you to check (for example with INPI, the French IP office) that you can use and protect it: I am not an industrial property attorney.
A complaint, a problem?
Write to hello@sakurabdn-agency.com: I reply within 48 working hours and always look for an amicable solution. Governing law and dispute resolution are set out in article 15 of the terms and conditions of sale.
What do you do with my information?
It is used only to respond to your request and manage our project. See the privacy policy.
